Our PCP specialists will keep you updated at every stage, ensuring your car finance refund remains on track.

You’ll receive regular progress updates and always know exactly where your claim stands.

Complaints about mis-sold car finance have surged following the recent scandal.

If you believe you’ve been affected, don’t wait — start your claim today.

You can start your complaint by using our Car Finance Claims Check tool or by getting in touch with our team directly.

We’ll guide you through every step to ensure your claim is handled quickly and efficiently.

Refunds are being paid out following the FCA’s investigation into widespread mis-selling.

The findings revealed that lenders unfairly profited through hidden commissions and inflated interest rates.

As a result, many customers are now entitled to compensation.

The car finance scandal exposed widespread mis-selling, including hidden commissions and inflated interest rates.

These unfair practices have triggered thousands of compensation claims.

Use our Car Finance Checker to find out if you’re eligible.

Most claims are resolved within a few months, though the timeline can vary depending on the lender.

Once approved, refunds are typically paid out within a few weeks.

You could be entitled to car finance compensation.

If your car finance agreement was mis-sold, you may be eligible for compensation. Common issues include undisclosed fees, unclear contract terms, and inflated interest rates.

Car finance claims are often successful — especially when there’s clear evidence of mis-selling.

Many customers have secured refunds, even for finance agreements taken out more than ten years ago.

No paperwork? No problem.

You don’t need your original finance documents to make a claim. Our PCP Claims Checker can help retrieve the necessary details, making the process simple and stress-free.

The typical payout for a mis-sold PCP agreement is around £1,600.

However, depending on the terms of your finance agreement, some successful claims have resulted in refunds of over £4,000.

Refund amounts vary based on factors like your loan amount, interest rate, and repayment terms.

While the average payout for mis-sold car finance is around £1,600, some claims have exceeded £5,000.

Use our Car Finance Claim Calculator to estimate what you could be owed.

You can claim for mis-sold PCP finance as far back as 2007.

If you took out a PCP agreement any time since 2007, you could still be eligible for a refund. Use our PCP Finance Checker to locate older agreements and see if you qualify.

You could be eligible for a PCP car finance claim if:

• A broker or lender used a Discretionary Commission Arrangement (DCA) to increase your interest rate in order to earn a higher commission.
• You were charged excessive interest, meaning you paid more than you should have.
• The finance agreement wasn’t clearly explained, leaving you unsure about key terms such as ownership or repayment responsibilities.
• The lender failed to assess your ability to afford the finance agreement before approving it.

If any of these situations apply to you, try our car finance claims checker to see if you're eligible to start a claim.

Yes – you can still make a claim.

If your lender is no longer trading, you may still be able to claim compensation through the dealer or broker who arranged your finance agreement.

Our PCP claims experts are here to guide you every step of the way and help you start your mis-sold car finance refund.

Yes – you can claim for multiple mis-sold car finance agreements.

If you’ve had more than one car finance agreement, you can submit a separate claim for each one. Each agreement could be eligible for a refund.

Use our Car Finance Claims Checker to get started.

You may have been mis-sold car finance if:

• You were charged a higher-than-necessary interest rate on your agreement.
• The dealer or broker received a commission that wasn’t disclosed to you.
• The terms of the finance agreement were unclear or misleading, leaving you unsure of what you were signing up for.

Use our PCP Claims Checker to quickly find out if you're eligible for a refund.

Our PCP claims specialists support customers with mis-sold finance claims involving many leading lenders, including:

• Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch)
• BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd
• Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC
• Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd
• Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd
• Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd
• Startline Motor Finance Ltd, and many others.

Even if your lender isn’t listed here, you may still qualify for compensation. Our team is ready to help you check your eligibility and start your PCP claim.