Terms of Business & Website Use

Using This Website

Reclaim Car Finance is a trading style of Evans Hughes Ltd, incorporated in England & Wales (Company number 12573301). Evans Hughes Ltd is authorised and regulated by the Financial Conduct Authority (FCA) for regulated claims management activities (FRN 713027) and registered with the Information Commissioner’s Office (ICO) under registration number ZA132396. Our registered office is: 128 City Road, London, United Kingdom, EC1V 2NX.

By accessing or using this website (www.reclaimcarfinance.org.uk), you confirm that you accept and agree to comply with these Terms of Business and Website Use. If you do not agree, you must not use our site or services.

You agree that any information you submit via this site is accurate and truthful to the best of your knowledge.

Information About Us

www.reclaimcarfinance.org.uk is operated by Evans Hughes Ltd, trading as ReclaimCarFinance

  • Company Registration Number: 12573301
  • Registered Office: 128 City Road, London, United Kingdom EC1V 2NX
  • Regulatory Status: Authorised and regulated by the Financial Conduct Authority (FCA) for regulated claims management activities
  • Firm Reference Number: 927014

1. Our Role

Reclaim Car Finance acts solely as an introducer of potential clients to Consultation Claims Limited or other Claims Management Companies (CMCs) authorised and regulated by the FCA.

We do not charge you for our service. We may receive a payment from our partners for introductions.

Important: Reclaim Car Finance does not handle or manage your claim. All claims are handled directly by the partner CMC or legal professional you engage with, and all decisions regarding your claim are made by them.

2. Client Obligations

By using our services, you agree to:

Provide accurate and truthful information when submitting details.

Read and follow instructions provided by the partner CMC.

Cooperate with the partner CMC regarding documentation, communications, and claim progress.

3. Our Obligations

Reclaim Car Finance will:

Introduce you to an FCA-authorised CMC suitable for your claim.

Provide clear information about the role of the CMC, fees, and cancellation rights.

Ensure transparency about our role as an introducer and our relationship with the partner CMC.

4. Fees & Charges

Reclaim Car Finance does not charge you directly.

If you proceed, you will enter a separate agreement with the partner CMC (Consultation Claims Limited), who will act on a No Win, No Fee basis.

Fees are charged as a percentage of any redress received and are exclusive of VAT:

Band Redress (£)              % Fee Maximum Fee
A        £1 – £1,499                     30%              £420
B        £1,500 – £9,999             28%              £2,500
C        £10,000 – £24,999        25%              £5,000
D        £25,000 – £49,999       20%              £7,500
E        £50,000+                       15%               £10,000

Full details of fees and redress calculations are set out in the partner CMC’s Terms of Business: Consultation Claims Limited Terms

5. Cancellation

You will have a 14-day cooling-off period from the date you sign the partner CMC’s agreement, during which you can cancel without charge.

If you cancel after this period, the partner CMC’s cancellation charges may apply, see their Terms of Business and Cancellation Policy

6. Website Use

Access to our website is provided on a temporary basis and may be withdrawn or amended at any time. We accept no liability if the site is unavailable.

You agree not to misuse our site (e.g., introducing viruses, attempting unauthorised access). Breaches may constitute criminal offences under the Computer Misuse Act 1990.

Intellectual property rights in our site and its content belong to Evans Hughes Ltd or licensors. You may use material for personal purposes but not for commercial use without permission.

The content on our site is for general information only and should not be relied upon as legal or professional advice.

7. Personal Data & Privacy

We do not process your personal data. This is handled by Consultation Claims Ltd in accordance with their Privacy Policy.

We will only share your information with this FCA-authorised CMC to facilitate your claim.

By using our site, you consent to such processing and confirm all data you provide is accurate.

8. Limitation of Liability

Reclaim Car Finance is not responsible for:

The outcome of your claim or compensation levels offered.

Actions, advice, or decisions taken by the partner CMC.

Delays or errors in communications between you and the partner CMC.

Losses arising from reliance on website content or site unavailability.

This does not exclude liability for death or personal injury caused by our negligence, fraud, or any liability which cannot be excluded by law.

9. Complaints

If you have a complaint about Reclaim Car Finance, please review our Complaints Policy
or contact us at:

Email: info@evanshughes.co.uk

Telephone: 0330 053 2626

Post: Evans Hughes Ltd, 128 City Road, London, EC1V 2NX

If unresolved, you may escalate to the Financial Ombudsman Service: www.financial-ombudsman.org.uk

10. Jurisdiction and Applicable Law

These terms are governed by the law of England and Wales. The English courts have exclusive jurisdiction over any dispute related to the use of our site.

We may revise these terms at any time by updating this page. You are expected to check this page periodically to stay informed of any changes.

Contact Us

If you have any concerns or questions regarding these terms or the content on our site, please contact us at:
Email: info@evanshughes.co.uk